Stop answering“has my parcel
arrived yet?”
iCourier gives your courier company its own app and its own portal, under your brand and wired to your back office. Thirty-one Dominican couriers already run on this same platform.
- Live brands
- 31
- Platforms
- iOS · Android
- Language
- Spanish · English
Receiving Miami → Santo Domingo
Live
iCourier · now
Your parcel reached Santo Domingo
Ready for pickup in Piantini until Saturday.
Hello,
Carolina
IC-104233IC-4471902
3.4 lb · Piantini
Demonstration screen. Sample records, not customer data.
- Scanned at the warehouse
- IC-4471902
- Notification delivered
- 0.8 s · iOS + Android
Your back office scans the parcel. The app tells the customer. They see the stage, the weight and what to do next, without calling the branch.
Twelve modules. One portal.
None of them needs a developer.
Everything the customer sees in the app is managed from here: the content, the branches, the services, the notifications and the rates. Your team publishes; the app updates.
Main
Content
Administration
What people are actually using
Dashboard
Active users, platforms and the events the app fires most, by date. You learn what your customers are looking for before they ask at the counter.
iCourier Portal
Your brand
Main
Dashboard
Surveys
Content
Banners
News
Messages
Branches
Services
FAQ
Products
Administration
App users
Users
Preferences
Dashboard
Active users
42,180
Last 90 days
New users
3,940
Last 90 days
Total users
51,600
All time
By platform
Active users
Portal view. Sample records, no real brand or customer.
The portal lives at icourierportal.barolitcloud.com. Access is handed over with the implementation.
Six questions stop arrivingat your counter.
The app ships to the App Store and Google Play under your courier's name and icon. The customer signs in with their account code and sorts it out alone.
Swipe to see all three screens.
Has my parcel arrived?
Every parcel with its stage, from Miami to pickup.
Parcels
How much will I pay?
A freight calculator using weight and declared value.
Calculator
Where do I collect it, and until when?
A branch directory on the map, with hours and phone.
Branches
What is missing before it can be released?
Pre-alerts and notices when a commercial invoice is missing.
Pre-alerts
How do I pay without going to the branch?
Online payment through the gateways you already use.
Payments
Can you bring it to my home?
A home delivery request from the same screen.
Deliveries
Publishing
The app ships under your courier's own developer account, with your name and your icon. It is not a shared app with a link to your brand.
- Stores
- App Store · Google Play
- Language
- Spanish · English
- Brand
- Yours, not ours
- Notifications
- Native push
- Payments
- Multiple gateways
An assistant that answers,and signs for nobody.
Inside the app, the customer asks in their own words and gets an answer from your own operation: your parcels, your branches, your services, your rates. It never leaves their session.
What it does
- Answers about parcels, branches, services and costs.
- Always replies in Spanish, inside the customer's session.
- Points to the screen where the question is resolved.
What it does not do
- It does not notify a pickup for the customer.
- It does not request a home delivery.
- It does not charge or move a payment.
On WhatsApp too
The same content feeds a WhatsApp bot, managed from the same portal.
The app states that answers are written by an automated assistant and asks the customer to verify important details with the branch.
One platform.Thirty-one brands.
Your courier does not get a template with your logo on top. It gets an app that looks like yours end to end, on the same code already running in production for thirty other couriers. Touch a brand.
Hello,
BM Cargo
IC-0967912 parcels
Ready for pickup
Apparel · Personal item
Schematic representation of the home screen, painted in the real colours of BM Cargo. Touch a brand to stop the tour.
Each brand declares its colour, its typeface and its corner radii in a configuration file. Backgrounds, text and contrast are derived from those, so no screen ever knows which courier it belongs to.
See your courier
inside the app.
In the demo we show you the portal live and the app in your brand's colours. Tell us how many branches you run and we will set the session up.
- ventas@barolit.com
- Phone
- (809) 334-5500
- Office
- Av. John F. Kennedy #55, Santo Domingo